FAQ
About the Cart
All carts are equipped with an insulated icebox for cooling coconut water. You directly pour the water through the sieve into the coil. The coil is immersed in ice. When the water runs through the stainless steel coil, it becomes ice cold. Thus, electricity is not required.
We ship all our carts partially assembled with minor installations required at your end.
All carts require daily cleaning and periodic maintenance such as sharpening of blades which purely depends on usage. All maintenance can be taken care of locally.
All carts are equipped with a piercer, cutter and matching colour umbrella.
All TheCocoExpress carts are merchandising carts. 3-years warranty covers against color fading but not daily wear and tear.
The availability depends on current demand, and that some of our carts may be subject to standard manufacturing lead times, which is about 7-10 business days.
Yes. You can get your cart customized according to your specifications at extra charges.
We always aim for make sure our customers love our carts. All your purchases are made to order and due to the cross border nature of the transaction, we are unable to accept any returns.
Payment Information
We accept Visa, MasterCard, American Express, and PayPal. We support all major domestic and international credit and debit cards.
Yes. Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
All your purchases are made to order and due to the cross border nature of the transaction, we are unable to accept any returns. Popular Steel Industries (TheCocoExpress.in) may offer to purchase the machine from the customer, but this is done at Popular Steel Industries (TheCocoExpress.in)'s discretion on a case-by-case basis.
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Shipping
Yes, we ship all over the world with free Sea shipping on all orders till nearest international sea port CIF.
It varies from state to state. We ship our coconut water carts within 7-10 working days from the day of completion of the payment process. Delivery details will be provided in your confirmation email. After the product has been shipped, delivery time frames can range between 10-15 business days.
All delivery time-frames stated are estimated and may be subject to change.
Ocean freight for standard delivery.
Air freight for faster delivery incur additional charges.
Yes we offer free shipping for dock delivery.
Disclaimer: Local taxes and charges are paid by the buyer.
We ship directly to customers worldwide via air and sea mode. Our partners at FedEx and DHL help us to deliver the carts at your doorsteps.
Yes. We ship our carts in CIF basis, i.e. cost-insurance-freight.
We ship orders within 7-10 working days from the day of completion of the payment process. Delivery details will be provided in your confirmation email. After the product has been shipped, delivery time frames can range between 10-15 business days.
All delivery time-frames stated are estimated and may be subject to change.
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Disclaimer
Pictures shown on the website are for illustration purposes only. Actual products may vary due to product enhancement. Products and specifications are subject to change without any prior notice.